Clinical Program Manager

Job description overview:

The Clinical Program Manager will provide supervision and operational oversight for Community Counseling Center (CCC) clinical programs and services. The CPM must be comfortable supervising clinical counseling personnel and volunteers, and implementing procedures and practices in program delivery that meet ethical standards and are aligned with the agency mission. The position is at will, part-time (20-25 hours per week), with a salary range, depending upon experience, of $55,000.00-$60,000.00 per year ($45.00-$55.00 per hour) with accrued paid time off, and employee sponsored health insurance options.

The CPM will report to the Executive Director and Clinical Committee, Chairperson. The headquarters and clinic located downtown San Luis Obispo will be the primary workspace for the CPM, in addition to remote working opportunities during the COVID-19 pandemic, and beyond, depending upon scheduling maximization and time utilization with whomever is hired for the role. Minimal travel may be required to community-based satellite offices and K-12 sites throughout the county.

For over a year the CCC has been operating its clinical counseling programs via the SimplePractice electronic health records system and requisite teletherapy/telehealth platform. Managing the SimplePractice account and seeing to its full utilization will be a core responsibility of the CPM. Fortunately, the SimplePractice system allows for that management to be electronically fluid, virtual, and at the convenience of the CPM. The CPM position offers a growth trajectory for it is CCC’s ultimate goal to see the position mature and evolve into a full time salary status role. However, at this time, the position is oriented toward an administrative minded clinician that may desire to maintain a small to mid-size private practice, in conjunction with supporting CCC in the management and operations of our safety net counseling programs.

Responsibilities include:

  • Provide individual and group clinical supervision to associate/intern and practicum level therapists to maintain program standards and quality. Additionally, maintain the minimum active individual therapy caseload necessary to satisfy supervision requirements of regulatory bodies (BBS and/or BOP).
  • Coordinate and monitor licensed and pre-licensed counselor case loads, flow of intakes/ assessments, and clinical volunteer utilization, so that clients are seen in a timely manner and appropriately matched to counselor skill levels.
  • Ensure adherence to clinical standards, quality standards and agency mission. The CCC is a HIPPA compliant program and the CPM would be required to sign a HIPPA Associate contract.
  • Support Clinical Committee Chair and take responsibility for the creation of meeting agendas, policy procedure, in-service training, and continuing education opportunities sponsored by the agency.
  • Be willing and able to help manage and operate three distinct clinical counseling programs: 1. Sliding Scale Core Therapy, 2). CenCal-MediCal Insurance and 3). K-12 School-Based/On-Campus Therapy Program.
  • Coordinate with the Clinical Committee to review and update policies and procedures as necessary.
  • Serve as advice and counsel on clinical standards and agency procedures to the Executive Director, CCC staff and clinical supervisors.
  • Assist the Executive Director and Clinical Committee in volunteer screening, selection and placement.
  • Serve as training and workshop coordinator. Identify needs, plan and schedule as appropriate:
    • Orientation and training for new pre-licensed and licensed applicants
    • In-service training workshops for CCC volunteer counselors
    • CEU workshops for clinical professionals in the community
  • Assist Administrative staff and Executive Director with program data required for monthly reports and grant applications, including outcomes measures and surveys.
  • Ensure that all therapists are live scanned and cleared through the Department of Justice (DOJ).
  • Coordinate counseling services between partner agencies to ensure most appropriate client services.

Required:

  • Current clinical license PhD, LMFT, LCSW, or LPCC experience for at least 5 years
  • Certification to supervise PhD, AMFT, ASW, or APCCC pre-licensed therapists and recent supervisory experience
  • Clinical program management experience, minimum 2 years.
  • Professional liability insurance.
  • Demonstrated leadership and organization skills and communication ability to lead a large team and heavy workload effectively.

Desired:

  • Supervisory experience in social service agency or clinical administration.
  • Experience coordinating and collaborating with local mental health organizations.
  • Bi-lingual, Spanish speaking.
  • CCC supervisory experience with Clinical Committee participation.
  • Electronic health record experience.

Apply For This Job

Please submit a cover letter and CV/Resume in PDF format to our Executive Director using the form below.


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